Contact us
We’re here to help! Whether you have questions about our products, orders, or partnerships, our team is ready to assist you. Below are all the ways you can reach us.
Customer Support
📧 Email: [email protected]
📞 Phone/WhatsApp: +86 139 6658 9214 (Mon-Fri, 9:00 AM - 6:00 PM GMT+8)
For faster response, please include your order number (if applicable) when contacting us.
Business & Wholesale Inquiries
Interested in bulk orders or collaborations? Contact our sales team at:
📧 Email: [email protected]
Warehouse & Company Address
Guangdong Sachi Garment Co., Ltd.
Registered Business ID: 91440106MAC1RHYA1Y
Address:
Room 395, 3rd Floor, No. 6 Lingshan East Road,
Tianhe District, Guangzhou, China
Note: This is a warehouse and office location—not a retail store. For returns, please follow our return policy instructions.
Frequently Asked Questions (FAQs)
1. What are your customer service hours?
We operate Monday to Friday, 9:00 AM - 6:00 PM (GMT+8). Emails are typically answered within 24 hours.
2. Can I visit your warehouse to pick up my order?
No, we operate as an online-only store and do not offer in-person pickups.
3. How do I track my order?
Once shipped, you’ll receive a tracking link via email. For assistance, contact us with your order number.
4. Who should I contact for press/media inquiries?
Email us at [email protected] with "Media Inquiry" in the subject line.
We value your feedback! Let us know how we can improve your Slimfortebuy experience.
📩 Reach out anytime—we’re happy to help!
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